CVE-2024-57728
Confirmed PUBLISHEDSimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a...
1 day faster than CISA KEV
Recommended Action
Prioritize remediation. Validate affected assets and apply vendor fixes on an accelerated timeline.
At a Glance
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
- CVE Published
- Jan 15, 2025
- Exploitation Reported
- Jun 01, 2026
- CVSS
- 7.2 High
- EPSS
- 7.5%
Affected Versions
| Vendor | Product | Version | Status |
|---|---|---|---|
| n/a |
n/a
|
n/a |
Affected |
CVE References
- horizon3.ai/attack-research/disclosures/critical-vulnera... horizon3.ai · CVE Record https://www.horizon3.ai/attack-research/disclosures/critical-vulnerab...
- simple-help.com/kb---security-vulnerabilities-01-2025 simple-help.com · CVE Record https://simple-help.com/kb---security-vulnerabilities-01-2025#securit...
Recommended Actions
- Prioritize remediation. Validate affected assets and apply vendor fixes on an accelerated timeline.
- Use the Pro API to automate enrichment, telemetry, and workflow delivery for VM, SOC, and CTI pipelines.
Known Exploited Vulnerability Sources
Catalogues that list this CVE as a known exploited vulnerability.
Per-source evidence links for KEV attestations are available through the KEVIntel Pro API.
Learn about Pro API access| Source | Added |
|---|---|
| CVE First | 2026-06-01 13:23 UTC |
| CISA | 2026-06-02 14:01 UTC |
No detection artifacts or sensor request patterns are available for this CVE yet.
Check back as sensor telemetry and scanner integrations are updated.
Virtual Patch
Compensating WAF rules to help reduce exposure to this CVE. Rule content and deployable vendor exports are available with KEVIntel Enterprise.
KEVIntel does not currently have a virtual patch for this CVE. When available, KEVIntel virtual patches ship as deployable ModSecurity, Cloudflare, and AWS WAF rules.
Enterprise feature. Virtual patch rule content and deployable vendor exports (ModSecurity, Cloudflare, AWS WAF) are available to KEVIntel Enterprise users.
CVSS Scores
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
Exploitation Status
Exploited in the wild
Recorded 2026-06-01 13:23:43 UTC · CVE
Used in malware
Recorded 2026-06-02 14:01:24 UTC · CVE
Weaknesses (CWE)
-
Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')
Timeline
Key exploitation, disclosure, scanner coverage, and KEV attestation events for this CVE.
-
14:01 UTC about 2 months ago14:01 UTC · about 2 months ago
First public exploitation report
Exploit observed in malware
-
14:01 UTC about 2 months ago14:01 UTC · about 2 months ago
Added to CISA KEV
Listed in the CISA Known Exploited Vulnerabilities catalog
-
13:23 UTC about 2 months ago13:23 UTC · about 2 months ago
Added to KEVIntel KEV Feed
High-confidence, third-party attested exploitation
-
00:00 UTC over 1 year ago00:00 UTC · over 1 year ago
CVE published
Vulnerability disclosed publicly
-
00:00 UTC over 1 year ago00:00 UTC · over 1 year ago
CVE ID reserved
Identifier reserved by the CNA
Automate This Intelligence with the Pro API
Confidence scoring, exploit status, sensor telemetry, PoCs, scanner integrations, mentions, and tags are available programmatically for VM, SOC, and CTI workflows.
Pro API Example
GET /api/v2/pro/kevs/CVE-2024-57728
{
"cve_id": "CVE-2024-57728",
"title": "SimpleHelp remote support software v5.5.7 and before allows admin users to up...",
"affected_vendor": "SimpleHelp",
"affected_product": "SimpleHelp remote support software",
"affected_versions": [
{ "vendor": "...", "product": "...", "status": "affected", "display_label": "..." }
],
"confidence": "Confirmed",
"cvss_score": 7.2,
"epss_score": 0.07549,
"exploit_status": {
"exploited_in_the_wild": true,
"active_exploitation_observed": false
},
"sensor_telemetry": { "...": "Pro API fields" },
"proof_of_concepts": [ "..." ],
"scanner_integrations": [ "..." ]
}