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9.8
CVSS
Critical

CVE-2024-28986

PUBLISHED

SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability

Exploited in the wild Remote Low complexity No user interaction
Vendor
SolarWinds
Product
Web Help Desk
Published
Aug 13, 2024
EPSS
—

Description

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.   However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.

java windows cisa nuclei_scanner nessus_scanner

CVSS scores

CVSS v3.1 9.8 Critical

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Exploitation status

Exploited in the wild

Recorded 2024-08-15 00:00:00 UTC · Source

SSVC decision points

Exploitation
active
Automatable
Yes
Technical impact
total

References

Known exploited vulnerability sources

Catalogues that list this CVE as a known exploited vulnerability.

Source Added
CISA Aug 15, 2024

Scanner integrations

Scanner Reference Detected
Nuclei https://github.com/projectdiscovery/nuclei-templates/blob/main/http/cves/2024/CVE-2024-28986.yaml Jun 01, 2026
Nessus https://www.tenable.com/plugins/nessus/205618 Jun 02, 2025

Timeline

  • CVE ID Reserved

  • CVE Published to Public

  • Added to KEVIntel

  • Detected by Nessus

  • Detected by Nuclei