CVE-2024-28986
Confirmed PUBLISHEDSolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability
Recommended Action
Prioritize remediation. Validate affected assets and apply vendor fixes on an accelerated timeline.
At a Glance
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
- CVE Published
- Aug 13, 2024
- Exploitation Reported
- Aug 15, 2024
- CVSS
- 9.8 Critical
- EPSS
- —
Affected Versions
| Vendor | Product | Version | Status |
|---|---|---|---|
| solarwinds |
webhelpdesk
|
0 to <= 12.8.3 |
Affected |
| SolarWinds |
Web Help Desk
|
previous versions to <= 12.8.3 |
Affected |
CVE References
- solarwinds.com/trust-center/security-advisories/CVE-2024-28986 solarwinds.com · CVE Record https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-...
- support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1 support.solarwinds.com · CVE Record https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hot...
Recommended Actions
- Prioritize remediation. Validate affected assets and apply vendor fixes on an accelerated timeline.
- Check enrichment artifacts for scanner coverage and available PoCs before rolling remediation validation.
- Use the Pro API to automate enrichment, telemetry, and workflow delivery for VM, SOC, and CTI pipelines.
Known Exploited Vulnerability Sources
Catalogues that list this CVE as a known exploited vulnerability.
Per-source evidence links for KEV attestations are available through the KEVIntel Pro API.
Learn about Pro API access| Source | Added |
|---|---|
| CISA First | 2024-08-15 00:00 UTC |
Scanner Artifacts
Nuclei and Metasploit references linked to this CVE.
| Scanner | Reference | Detected |
|---|---|---|
| Nuclei | https://github.com/projectdiscovery/nuclei-templates/blob/main/http/cves/2024/CVE-2024-28986.yaml | Jun 01, 2026 |
Virtual Patch
Compensating WAF rules to help reduce exposure to this CVE. Rule content and deployable vendor exports are available with KEVIntel Enterprise.
KEVIntel does not currently have a virtual patch for this CVE. When available, KEVIntel virtual patches ship as deployable ModSecurity, Cloudflare, and AWS WAF rules.
Enterprise feature. Virtual patch rule content and deployable vendor exports (ModSecurity, Cloudflare, AWS WAF) are available to KEVIntel Enterprise users.
CVSS Scores
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Exploitation Status
Exploited in the wild
Recorded 2024-08-15 00:00:00 UTC · CISA
Proof of concept available
Recorded 2026-06-12 14:21:02 UTC · Nuclei Templates
Weaknesses (CWE)
-
Deserialization of Untrusted Data
Scanner Integrations
| Scanner | Reference | Detected |
|---|---|---|
| Nuclei | https://github.com/projectdiscovery/nuclei-templates/blob/main/http/cves/2024/CVE-2024-28986.yaml | Jun 01, 2026 |
| Nessus | https://www.tenable.com/plugins/nessus/205618 | Jun 02, 2025 |
Potential Proof of Concepts
These PoCs are unverified and could contain malware. Use at your own risk.
nuclei · Created Unknown
Timeline
Key exploitation, disclosure, scanner coverage, and KEV attestation events for this CVE.
-
14:21 UTC about 1 month ago14:21 UTC · about 1 month ago
Public PoC available
Public proof-of-concept code published
-
15:34 UTC about 2 months ago15:34 UTC · about 2 months ago
Nuclei template available
Scanner coverage available
-
09:26 UTC about 1 year ago09:26 UTC · about 1 year ago
Nessus plugin available
Scanner coverage available
-
00:00 UTC almost 2 years ago00:00 UTC · almost 2 years ago
Added to CISA KEV
Listed in the CISA Known Exploited Vulnerabilities catalog
-
22:06 UTC almost 2 years ago22:06 UTC · almost 2 years ago
CVE published
Vulnerability disclosed publicly
-
20:27 UTC over 2 years ago20:27 UTC · over 2 years ago
CVE ID reserved
Identifier reserved by the CNA
Automate This Intelligence with the Pro API
Confidence scoring, exploit status, sensor telemetry, PoCs, scanner integrations, mentions, and tags are available programmatically for VM, SOC, and CTI workflows.
Pro API Example
GET /api/v2/pro/kevs/CVE-2024-28986
{
"cve_id": "CVE-2024-28986",
"title": "SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerabi...",
"affected_vendor": "SolarWinds",
"affected_product": "Web Help Desk",
"affected_versions": [
{ "vendor": "...", "product": "...", "status": "affected", "display_label": "..." }
],
"confidence": "Confirmed",
"cvss_score": 9.8,
"epss_score": null,
"exploit_status": {
"exploited_in_the_wild": true,
"active_exploitation_observed": false
},
"sensor_telemetry": { "...": "Pro API fields" },
"proof_of_concepts": [ "..." ],
"scanner_integrations": [ "..." ]
}